Support Center
Frequently Asked Questions
Everything you need to know about clay, tools, courses, and your CalmValley experience.
What clay body should beginners start with?
Start with our Cone 6 porcelain blend or Stoneware 14. Both are included in the first module kits and fire beautifully in electric kilns with minimal warping.
How do I choose the correct kiln for my workspace?
Our kiln guides walk you through voltage, diameter and vent options. Most students begin with a 120v 9–12 cubic foot model before moving to larger 240v studio kilns.
Can I get a refund if I cancel after starting the course?
We offer a full refund within the first 14 days if less than 30% of the curriculum has been accessed. Please contact [email protected] for processing.
What glazing techniques are covered in the advanced modules?
You will master layering, reduction firing, resist techniques, crystalline glazes, and atmospheric soda firing in modules 5–8.
How are projects paced across each cohort?
Each 8-week cohort releases one structured project per week plus two optional studio days. Live critiques happen every Friday at 11am Pacific.
Do I need prior experience to join any course?
No experience required. Foundations modules begin at absolute beginner level. Intermediate and advanced tracks exist for returning students.
Still have questions? Reach our team